Error meta in Rank Math

#393461
  • Resolved Serinfor Marketing

    1 year, 11 months ago

    Rank Math free

    Hi, I have a problem on my website with Rank Math. When I try to make any changes like meta tag on a particular page, it does not save me with the changes I have made.
    The web page is serinfor.net.
    Can you help me to find out what is the problem?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    1 year, 11 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    Serinfor Marketing

    1 year, 11 months ago

    Rank Math free

    Hello, I have found the problem.
    The Rank Math plugin is not ready to work with the latest version of PHP 8.0.19. When downloading the PHP version the plugin works and saves all changes perfectly.

    Thanks for the information about the firewall.

    Princess

    1 year, 11 months ago

    Hello,

    Glad that everything has been sorted out. If you have any other questions in the future, know that we are here to help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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