error message updating

Hello,

I’m sorry to hear that you are facing an issue while updating Rank Math and receiving the error message “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature.” This error usually occurs due to a few reasons, such as issues with the zip file, updating the PRO version while connected to the free account, or not having enough memory on the webserver.

To resolve this issue, you can follow these steps:

1. Check Zip File: Ensure there’s no issue with the zip file you’re uploading. You can download the latest Rank Math PRO version from your account and install it on your website.

2. Update PRO Version: If you are updating the PRO version while connected to the free account, disconnect your account by navigating to Rank Math SEO → Dashboard → Help and then reconnect it by following the steps mentioned in this guide.

3. Memory Issue: If WordPress doesn’t have enough memory on the webserver, you may need to increase the memory limit. You can contact your web host for assistance in increasing the memory limit.

If you continue to face the same issue after trying these steps, please feel free to reach out to our support team directly for further assistance.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

Best regards.

Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
This Plugin Does Not Work with Your Version of PHP » Rank Math