Error Message on Wordpress Dashboard requiring deactivation

#52240
  • Resolved Jade Maitre
    Rank Math free

    Hi there, I have been using Rankmath for quite a while now, but a few weeks ago (I think it was after the WordPress update) I got an error message all over my Dashboard that was related to Rank Math. I deactivated the plugin and waited to see if it would be fixed, but it doesn’t seem to have been amended, and so I’d like to see if you’re aware of the problem?

    Thank you
    Jade

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  • Todd
    Rank Math free

    Hi Jade,

    Thanks for getting in touch with us.

    It looks like one of your theme or plugin updates caused this. Also, looks like you are using the Schema standalone plugin from Rank Math. Are you also using the Rank Math SEO Suite?

    To determine which one caused it, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error Message on Wordpress Dashboard requiring deactivation’ is closed to new replies.