error in wordpress

#454745
  • Resolved glenn6ba0d71f85

    1 year, 7 months ago

    Rank Math free

    My website is down and it is caused by RankMath. It will not allow me to “deactivate” it and it will not update either. I am currently running version 1.0.97 and when I click on “Update to 1.0.98.1” it says that it failed.

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  • Anas

    1 year, 7 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please login to the website via FTP and rename the seo-by-rank-math folder under wp-content/plugins.

    Once done, please re-install the latest version of the plugin.

    Let us know how it goes.

    We are here to assist you.

    RankBot

    1 year, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘error in wordpress’ is closed to new replies.