Error in required structure data element

#60005
  • Resolved Shabdghosh samachar

    3 years, 10 months ago

    Rank Math free

    I would love to come back, but u guyz was dont even ready to consider my issue and was don’t even ready to understand that this all issue causes because of rank math..

    so how can i assure that. i will not face that problem again.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Todd

    3 years, 10 months ago

    Rank Math free

    Hello,

    We are always here to help.

    We have to rule out everything to determine where the issue is exactly.

    Let us know when you enable Rank Math so we can check the issue in more detail.

    Shabdghosh samachar

    3 years, 10 months ago

    Rank Math free

    sure.. i will activate rank math again very soon. i was seriously enjoying using rank math but had to remove this plugin only because of.. i have not getting resolved my issues from rank math plugin support.

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    Well, let us know once you enable again Rank Math and also when you publish any issue or question. We guarantee you we want to be here helping you with any question or issue you might have.

    Looking forward to help you.

    Michael Davis

    3 years, 10 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    ​​​​​​We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    I have just answered all your published threads, it seems they were marked as spam since you added links outside the Sensitive Data section, that is why you didn’t see them and thought we were removing them.

    About being able to click in “Edit” in the Sensitive Data section, you should wait until the page loads completely, since it uses Javascript for that button. If after the page loading completely you are still not able to edit it, make sure if you are using some Adblocker browser extension, to whitelist the forum since it could be blocking the “Edit” button Javascript.

    Looking forward to help you.

    Shabdghosh samachar

    3 years, 10 months ago

    Rank Math free

    i have allowed my your site in adblocker but still edit button not working from my side.. page fully loaded.. but still i cant edit . now what. ??

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    I have checked it in the forums and it seems your account was flagged (due to a lot of posts marked as spam previously). I unflagged you, could you try now?

    Looking forward to help you.

    Shabdghosh samachar

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Shabdghosh samachar

    3 years, 10 months ago

    Rank Math free

    I submitted my Login credentials in Sensitive Data. now please check and revert me as soon as possible.
    Keep in mind that my site is a “Hindi news site”. so please fix the settings as per news site if recommended.
    and i hope my content and site remain safe and secure.

    Thank You.

    Alberto

    3 years, 10 months ago

    Rank Math business

    Hello,

    Since we are already answering this question from you in another thread (this one: https://support.rankmath.com/ticket/showing-data-structure-error-in-search-console-but-on-testing-tool-no-errors/), I will close this thread to avoid confusions.

    Looking forward to help you.

    • This reply was modified 3 years, 10 months ago by Alberto.
    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Error in required structure data element’ is closed to new replies.