Error in Console

#94940
  • Resolved Trisha and Modi

    3 years, 6 months ago

    Rank Math free

    Hi,

    I faced an issue a few days back where I received the error ‘critical error on the website’ on my WordPress website after updating the Rankmath Plugin. I resolved it based on your suggestions. Now again I had an issue where the customizer, page edit and Elementor editor wouldn’t open. I did check by de-activating the Rankmath plugin but the issue didn’t get resolved. When my theme (Astra) support checked the errors in the console, they found a Rankmath error which I have provided in the link in the sensitive area. Though my main issue was caused by something else, I still want to know what this error is about and what can be done to resolve it. Can you please check?

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  • Sajid Khan

    3 years, 5 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error in Console’ is closed to new replies.