Error API

#42966
  • Resolved Senzosihle Mbambo
    Rank Math free

    Hi,

    I am getting API error when running analysis. I have tried disabling other plugins but still no change.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Do you mind sharing your domain name so we can check?

    thebroadbandco.co.za

    Todd
    Rank Math free

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.98 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    You can also run the tool here: https://rankmath.com/tools/seo-analyzer/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error API’ is closed to new replies.