Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please share one of the tag archive links affected by this on the sensitive data section so that we can dig deeper into this?
Looking forward to helping you. Thank you.
Thanks for getting in touch with us.
Please check if the Google cache was updated for that page:
a.
b.
If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info. If the date is after you made the changes,
Do note that if everything’s fine and Google still decides to show a different meta title/description for your search keyword, there is nothing you can do as Google sometimes ignores the custom meta info altogether and show something from the page’s content that matches the search intent better.
If Google’s cache is updated, let us know your website URL so we can check it and see what is happening.
You can read more about it here
https://support.google.com/webmasters/answer/35624?hl=en
This section sheds light on that:
Why the search result title might differ from the page's <title> tag
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello. I would like to share it but then can I remove or edit my message since I don’t want it seem by public in future?
(Yes, these links are already cached by Google after I made changes)
Hi there,
Thanks for the follow up.
Yes you can share these details on the sensitive data section and only our support team can access it.
You can also delete this data as soon as the issue is resolved.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thank you. I’ve just added these details to sensitive data section. Can you check again please?
Hello,
Thanks for the reply.
We might need to take a closer look at the settings. Your meta description is only showing one word. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello. I’ve just added details to sensitive data.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
Unfortunately the credentials do not seem to work. Could you please test them from your end?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I am sorry, there was a letter mistake. I’ve updated again. I’ll be waiting for your help and reply!
Hello,
Thank you for contacting Rank Math today.
I’ve modified your code to the following %term% yorumları %sep% %term_description% which does the trick on the tag pages.
Please give this a couple of days for Google to crawl your content and update the new descriptions.
Looking forward to helping you. Thank you.
Thank you so much. I hope it will work.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.