error 500 post-new.php

#13011
  • Resolved David
    Rank Math free

    When activate rankmath We don’t write post because don’t charge corretly and report error 500 in post-new.php.

    error 500 post-new.php

    We have plesk with php 7.3.8

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The error suggests that JS composer plugin is causing an error in our error reporting tool. Could you please check whether this issue can still be experienced when you you deactivate this plugin?
    Could you also head over to Rank Math > General Settings > Others and disable “Usage Tracking” and let us know if the problem is still experienced.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘error 500 post-new.php’ is closed to new replies.