Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that you’re properly verifying your website in Pinterest via Rank Math here:
https://rankmath.com/kb/pinterest-site-verification/#num-2-verify-your-website-on-pinterest-using-rank-math
Also, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
If the issue still persists, please check if your website has the ModSec (ModSecurity) feature enabled on your server as it can block some modules from Rank Math.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
