English Categories have 404 error

#9971
  • Resolved Rivers World
    Rank Math free

    Hi
    All of my English categories have 404 error and not found
    I don’t know why
    After investigating I realized that When I resave English permalink, English categories works fine but Arabic ones have 404 error.
    When I resave Arabic permalink to fix the issue happened, Arabic categories works fine but English ones have 404 error

    This didn’t happen before I install Rank Math

    How to solve it

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot reproduce this issue on the site that you shared when viewing the product categories. Would you mind sharing some links to the affected categories so that we can advise further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi
    Thanks for reply
    All English categories links are affected.
    The problem was in an option of Rank Math plugin that strips category base “product-category” When I disabled this option it worked fine

    Is there a way to strip category base other than this plugin because it causing issues as you see.
    Normally category permalink is displayed like this; Ex: https://riversworld.net/en/product-category/women/
    I need it to be like this: https://riversworld.net/en/women/
    Shorter and nicer

    Hello,

    Thank you for the follow up and sorry for the delay.

    Since this option is causing some issues on your site, you can disable it and then install the following WooCommerce extension as an alternative: https://wordpress.org/plugins/woo-permalink-manager/

    Let me know how this works for you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘English Categories have 404 error’ is closed to new replies.