Encountered HTTP Error 403

  • Hi, I’m hosting a website on a cloud server and using RankMath plugin. I was be able to use SEO Analysis but when I reran the analysis I encountered http error code 403. I’ve already whitelist the IP 134.90.148.114, but my host provider don’t have a setting for user-agent and now the tool still encounters the same error. What should I do next? Thanks!

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share your domain so we can check from our end? You can also check if your site runs with our external tool here: https://rankmath.com/tools/seo-analyzer/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks a lot! The external tool runs smoothly without any problem. The plugin however encounters http 403 error code. I have also tried flushing SEO analysis data using the database tool to no avail. My website address is https://www.rockrosetech.com.

    Hello,

    It appears your web server is blocking access to our API.

    Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.

    If you are not sure, please ask your web hosting provider to do it for you.

    Once done, you can run the SEO Analysis once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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