Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please temporarily disable the country restrictions so that we can be able to access your site?
Looking forward to helping you. Thank you.
I have enabled access from Singapore, Canada, India and Jamaica.
Will it be enough?
Thanks in advance 🙂
Hi there,
Thanks for the follow up.
We are checking this further and we will be getting back to you in a short while.
Thank you for your continued patience.
Thank you for your attention 🙂
Hello,
My server staff told me that my database collation is able to save emojis. I tried to use Yoast and it saves emojis, so I think the problem is in Rank Math.
I don’t think your server team has added the support to save emojis in the database. Even with the Yoast plugin, the emojis are not getting saved. Please check the screencast I added in the Sensitive Data Section.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
