Elementor Site Issue

#715041
  • Resolved Mike Hall

    4 months ago

    Rank Math free

    Hi, When I enable RankMath on my website (hayleykimhallphotography.com), it causes an issue where A) The Image galary at the bottom of the homepage does not display and B) I am unable to save or update any pages in the backend of Elementor.

    I have read your support articles, which suggest the PHP memory limits need to increase, which I have attempted to do, but am still having no luck.

    My website is hosted on Ionos. Any help would be great-fully appreciated.

    Thanks,
    Mike

Viewing 1 replies (of 1 total)
  • RankBot

    4 months ago

    Hello,

    I’m sorry to hear about the issues you’re facing with Rank Math on your Elementor site. It seems like you’ve already tried increasing the PHP memory limits, but the problems persist.

    Given the specific issues you’re encountering, it’s possible that there might be a conflict between Rank Math and Elementor on your website. This could be causing the image gallery not to display and preventing you from saving or updating pages in the backend of Elementor.

    To address this, I recommend reaching out to our Rank Math support team by opening a support ticket at this link. Our team will be able to provide more specific guidance based on your website’s configuration and help you resolve these issues.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Best regards.

    Sources:
    Enable Rank Math SEO on Elementor Templates » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Elementor Site Issue’ is closed to new replies.