Elementor save button

#259128
  • I use Elementor Pro. As soon as I activate Rank Math I have a problem with the Save-button in Elementor.
    When I want to save a change and click on the Save-button, the button is usually disabled afterwards until I make another change. However, as soon as I enable Rank Math, the Save-button immediately becomes active again just a few seconds after I click it, even though I haven’t made any changes.

    How can I disable this behavior?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please check if you have any widget applied on your site that is constantly changing? We have received this kind of issue before like the countdown timer as seen in this screencast:
    https://i.rankmath.com/rNqPgH

    You can also record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that screencast.

    We’re unable to replicate this with the latest version of Elementor (3.4.4) and Rank Math (v1.0.71.1).

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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