Elementor Gallery Images

#195677
  • Resolved Ken Lyle
    Rank Math free

    In another ticket, I see “Unfortunately, the Add missing ALT attributes and Add missing TITLE attributes options are not added to images added by your WordPress theme or page builder to various sections like your sliders, thumbnails, icons, etc.”

    It seems that this impacts the default Elementor Gallery? Could that be fixed? This seems to impact a large number of images.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end:
    https://i.rankmath.com/FRls2n

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thanks! I tried the Health Check, set Troubleshooting mode, enabled Rank Math, Elementor, Elementor Pro only, and still, when I View Source on my Gallery pages, the alt tags of the Gallery images are empty. I will submit the login infor shortly.

    Sorry, with either Twenty Twenty One or Hello Elementor, same, no ALT tags.

    Hello,

    Thanks for getting back to us.

    Upon further inspecting your website I noticed that the Gallery PRO widget from Elementor adds the images as background images to a div tag. This is not the case in the Simple Gallery widget present in the Free version of Elementor.

    Because of this, Rank Math is not able to correctly detect the presence of images on the page (since they are actually not there, just as background images) and thus is also not able to correctly place the ALT meta tags. For our plugin to detect the images they need to be in a default img tag and not as background images.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    Thanks very much for the investigation!

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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