Elementor en RankMath

#221122
  • Resolved Marko de Jong Coaching

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    Hi I have done everything I think to make the connection between Rank Math and Elementor and I see the box in the panel of elementor. When I enter everything with keywords and meta description and title and press save, it does not save. I’m using the Zakra theme. Hopefully you can give some advice. Regards Marko

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jaideep Asrani

    2 years, 10 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow this guide to fix the issue if the meta data is not being saved: https://rankmath.com/kb/meta-data-not-saving/

    We really look forward to helping you.

    Marko de Jong Coaching

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    Thank you for your answer!
    I also just tried on a blog page and a normal page and they work! It’s only on the home page, so that’s weird isn’t it! Maybe you have another idea that could do that before I start taking all kinds of actions. Regards Marko

    Brian

    2 years, 10 months ago

    Rank Math free

    Hello,

    To further troubleshoot this issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Marko de Jong Coaching

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Marko de Jong Coaching

    2 years, 10 months ago

    Rank Math pro
    Content AI Starter

    I think it’s resolved. I first changed some text somewhere on the homepage and then immediately saved the meta by changing the text. Then it worked. On other pages it already worked the meta and keywords of RankMath. Thank you and I’ll keep an eye on it. Thanks again for your effort. Great and regards Marko

    Princess

    2 years, 10 months ago

    Hello,

    We are glad that this issue is already resolved and your changes worked out for you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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