Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The two plugins are playing nicely on my end and thus the problem could be another conflict on your site.
Could you please try to reproduce this problem when you only have Rank Math & Elementor activated using these steps:
https://rankmath.com/kb/check-plugin-conflicts/
Looking forward to helping you. Thank you.
No other issues than rank math. Even host confirming that rank math plugin is making this error.Everything is updated here, except wordpress to last version.
Same thing happened to my other site, but after updating to last version everything was fine.
Hello,
Thank you for the reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We do not see any logins in the sensitive data section.
Can you please share that?
In order to give you access to our web, we need your e-mail
Hi Shehzad,
Please add that to s******@r***********
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
Have you been able to send the credentials to the email address?
Looking forward to helping you. Thank you.
I managed to resolve it my self.
Thea problem was that Elementer wasn’t upgraded since 2.7.2. Had to deactivate, update wordpress, activate plugin and update. Problem solved.
Hi there,
I am glad that you were able to resolve this 🙂
Feel free to contact us should any other issues come up. Thank you.
