Elementor 404 template Error

  • Hi

    I reported this on Facebook Fan Page. I followed the instruction to debug wit health check plugin. I have WP default theme and Rank Math and Elementor and Pro activated. Still not able to get 404 error record. I attached the login credential. Thank you.

    • This topic was modified 1 month, 3 weeks ago by Robert.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We were able to reproduce the error after importing the Templates data from your site.

    Please allow us some time to test and release a fix.

    It should be added to the plugin in a few week’s time.

    You can keep an eye on the changelog and we will be mentioning this error when fixed.

    We seek your patience and understanding in this matter.

    In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.

    Thank you.

    Got it Thank you.

    Hi Robert,

    You are very welcome.

    Thanks for bringing this to our attention and thank you for your support in helping us find the root cause.

    If you need help with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

    Hi Is this solved with the latest release? Thank you.

    Hi there,

    Thanks for getting back to us.

    Yes this was addressed in the previous update v1.0.39.

    Please let us know if this is still a problem on your site.

    You can always take a look at our changelog on this page: https://rankmath.com/changelog/

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Elementor 404 template Error’ is closed to new replies.