El plugin no ha podido activarse porque ha provocado un error fatal.

#92337
  • Resolved Daniel R Nafarrate

    3 years, 6 months ago

    Rank Math free

    Hi,

    I updated the plugin and now it has a fatal error when its activated… so I cant reactivate it

    Fatal error: Uncaught RuntimeException: Error saving action: Database error. in /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:75 Stack trace: #0 /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action(Object(ActionScheduler_Action)) #1 /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store(Object(ActionScheduler_Action)) #2 /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring(‘rank_math/analy…’, Array, 1602460980, 604800, ”) #3 /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/includes/modules/analytics/class-installer.php(35): as_schedule_recurr in /home/neoemdke/public_html/wp-content/plugins/seo-by-rank-math_/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 75

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rank Math

    3 years, 6 months ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    We tried doing it on your website but there seems some issue.

    Can you please change the language of your backend to English and inform us?

    Secondly, please add the cPanel details of your website so we can fix the issue faster for you.

    Looking forward to helping you.

    Daniel R Nafarrate

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Daniel R Nafarrate

    3 years, 6 months ago

    Rank Math free

    Hi guys,

    I just added the cpanel logs. Could you pls make the changes? I already did this https://support.rankmath.com/ticket/fatal-error-after-automatic-update/ without success. It still broken

    Balazs

    3 years, 6 months ago

    Hello,

    I have accessed your site through the WP admin panel to check the issue. The issue is related to the database, so I went on to log in to your phpMyAdmin and made the necessary changes there: added the Primary Index and the auto_increment option for the first column in the actionscheduler_actions & actionscheduler_logs tables. Now the plugin seems to be working correctly.

    The issue is related to a third-party library we’re using in Rank Math. We will see what can be done in the future to avoid this issue.

    Hope that helps. If you have any question, please feel free to ask.

    RankBot

    3 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘El plugin no ha podido activarse porque ha provocado un error fatal.’ is closed to new replies.