Editing meta descriptions

#348750
  • Resolved Jessica Saldo

    2 years, 2 months ago

    Rank Math free

    Hello!

    Just started using RankMath this weekend in creating website copy in WordPress. I’m having trouble editing the meta descriptions. RankMath will often auto generate a meta description from copy on the page, but when I go to edit or modify the description the program won’t allow me to edit. I click on the current text and try to delete/type and it won’t do anything at all. Almost like the description is locked in.

    Any help?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sarwat

    2 years, 2 months ago

    Rank Math free

    Login to your WordPress site.
    Navigate to the rankmath SEO Plugin. …
    Select the Post or Page from the left side of the menu. …
    Scroll down the page until you see the section called “rankmath SEO”
    Click “Edit Snippet”
    for more information you can visit here https://protrackinghub.com/

    Jaideep Asrani

    2 years, 2 months ago

    Hello,

    It is working fine on our end. Here is a quick screencast: https://i.rankmath.com/zQ6EOG

    Please share the login details of your site so we can check this further and fix it. You can also follow this troubleshooting guide to check for a plugin conflict: https://rankmath.com/kb/check-plugin-conflicts/

    We really look forward to helping you.

    Thanks.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Editing meta descriptions’ is closed to new replies.