Edit Title

#45936
  • Resolved Andrew Whitaker
    Rank Math free

    Hi – I am trying to edit the title on my wordpress site but the pencil icon seems to be dead. I am running Mai Pro theme on Genesis, I have deactivated all my plug in’s and that did no good, can you help please?

    I have put a screenshot on Imgur but I’m not sure if that will help. When I go on to my home page which is Welcome to Lofthouse Brass Band, and down to the Rank Math SEO, hover over ‘Click to enter custom title’ to get the pencil icon, then click on it, nothing happens. I get the same problem on the url underneath the first line and the same on the second line (custome metadata). The ‘Edit Snippet’ button takes me back to the top of the page.

    I am going through a Lynda.com tutorial on SEO for WordPress and it suggestes that we install the plug in but obviously at the moment I have had to put a brake on the tutorial until I can get it working. I have deleted the plug-in I had on there in favour of Rank Math (Yoast).

Viewing 7 replies - 1 through 7 (of 7 total)
  • Alberto
    Rank Math business

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have logged on your website and everything seems fine. Could you post a screenshot to show us where is the problem so we can try to replicate it? You can upload the screenshots to https://imgur.com/ and add their URLs to the Sensitive Data section.

    Than you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have found the problem, it is due to the theme you are using. Or in more detail, with the Sections “section” you have on your home page. If you remove that section (and move your content to Elementor or the Gutenberg editor), everything seems to work fine.

    Thank you.

    Thank you.

    Todd
    Rank Math free

    Hello Andrew,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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