Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.
Here’s a link for more information and troubleshooting steps:
https://rankmath.com/kb/meta-data-not-saving/
I hope that helps.
Thank you.
it was not helpful please help me with this i will give wordpress credentials
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
in elementor pages editing my publishing button “UPDATE” is not going back to grey colour once i click on it, it is always showing green colour. and also my snippet details are not updating. i
in elementor pages editing my home page publishing button “UPDATE” is not going back to grey colour once i click on it, it is always showing green colour. and also my snippet details are not updating. i
Hello,
FTP is used to transfer files between computers on a network. You can use FTP to exchange files between computer accounts, transfer files between an account and a desktop computer, or access online software archives.
You can refer to this article on WordPress FTP Access Guide: How To Use FTP For Your WordPress Site
You can get in touch with your hosting provider or your systems administrator to provide you with this information.
Also, we do not recommend creating new replies when making a follow-up, bumping a ticket only pushes it to the bottom of the queue because tickets are answered from oldest to newest, instead, edit the last post you created to add more details about the concern.
Looking forward to helping you.
in elementor pages editing my home page publishing button “UPDATE” is not going back to grey colour once i click on it, it is always showing green colour. and also my snippet details are not updating.
Hello,
When you have Rank Math installed we need to hook into the update button to make sure that people can edit the SEO details inside Elementor without the need to make edits on the page.
Because of this, we look for any change in the page to trigger the update button and the carousels you have on the homepage are triggering these changes which keep the update button constantly turning green.
Please note that this won’t affect anything on the page and it’s more a “visual” hiccup than anything else.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
please answer the below questions
my snippet detils updated and showed when i searched in google after 1 day
1. does it take one day time to update these details?
2.after my snippet updated details shown in google search, i have created a subdomian to my website now again when i serch in google it is showing my old snippet details not the updated one. why its is happening, does creating subdomains effect the snippet details of my home pageof primary domain?
hey after 15 minutes of creating domain again my snippet details of home page are updated. why it these snippet details are going to old and coming to new every time ? why it is updating old to new and new to old and old to new these many times?
3.one more question…. why my product snippet details other pages snippet details are not showing on goggle when i search eaither product or page titles directly in google search. (i have indesed everything why it is not showing when i search with titles in google?)
please answer the below questions
my snippet detils updated and showed when i searched in google after 1 day
1. does it take one day time to update these details?
2.after my snippet updated details shown in google search, i have created a subdomian to my website now again when i serch in google it is showing my old snippet details not the updated one. why its is happening, does creating subdomains effect the snippet details of my home pageof primary domain?
hey after 15 minutes of creating domain again my snippet details of home page are updated. why it these snippet details are going to old and coming to new every time ? why it is updating old to new and new to old and old to new these many times?
3.one more question…. why my product snippet details other pages snippet details are not showing on goggle when i search eaither product or page titles directly in google search. (i have indesed everything why it is not showing when i search with titles in google?)
Hello,
1. There’s no set time of how long it takes Google to update any information from your website on SERPs.
For high traffic volume websites, it can take as little as a couple of hours and it all depends on the crawl budget that each website has.
2. It’s pretty common for Google to not always show the exact meta description that you have selected for any given page as the algorithm might find something better suited to show to the users from your page.
This is explained in detail here: https://rankmath.com/kb/different-meta-title-and-description/
3. The answer to this question can also be explained by the KB article shared above.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
