Edit sitemaps URL

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

I am not really sure if you have installed well Rank Math since the sitemap URL should be sitemap_index.xml. Also, if you try to find the robots.txt file, it won’t work, which has no sense since Rank Math manages it.

If you want, we could take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I have just checked your website but it seems the user you gave us has not admin permissions so we can’t check everything (like permalinks). Could you check it?

Looking forward to help you.

Hello,

After checking it, I found the problem was you were using the plain permalinks structure. I changed it and as you can see now, it has the URL you wanted: http://craftomania.com.ua/sitemap_index.xml

Looking forward to help you.

Hello,

Were you able to solve the issue by doing the change I suggested? If not, we can continue checking it.

Looking forward to help you.

Hello,

Glad to see it is fine. Do you want I set this thread as solved? We will be here to help you with any other questions or issues you might have in the future.

Looking forward to help you.

• This reply was modified 3 years, 10 months ago by Alberto.