Edit post blank page while using Rankmath

#772485
  • Resolved Fred G

    1 month, 1 week ago

    Rank Math free

    Created a blog post with RankMath, was able to edit the post with no issues. But out of no-where when trying to edit the post I get a blank page. I did troubleshoot based on information you have published on your site. turned off all plug in. I can edit the post in wordpress with no issue, first plugin I turn on is RankMath, and I get a blank page. WordPress, my theme template and rankmath are all updated to the latest version.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    I’m sorry to hear that you’re facing issues with a blank page when trying to edit a post with Rank Math enabled, even though all plugins and WordPress are updated. This issue could be related to various factors, but one common reason could be the presence of conflicting plugins or outdated versions of certain plugins on your website.

    To troubleshoot this issue, you can follow these steps:

    1. Check for Plugin Conflicts:

      • Deactivate all plugins except Rank Math and then try editing a post again. If the issue is resolved, reactivate each plugin one by one to identify the conflicting plugin.

    2. Update Action Scheduler:

      • Some plugins may use an older version of Action Scheduler, causing conflicts. Ensure that all plugins are updated to the latest versions.

    3. Check WordPress Settings for URL Mismatch:

      • Verify that there isn’t any mismatch in the URLs on your WordPress settings. Go to WordPress Dashboard → Settings → General and ensure that the WordPress Address (URL) and Site Address (URL) fields have the same URL.

    If the issue persists after trying these steps, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for bringing this concern to our attention.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math
    Common robots.txt Issues & How to Fix Them » Rank Math
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    Rakibuzzaman Siam

    1 month, 1 week ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    While editing the post, please check your browser console and see if any error is appearing there. You can find the browser console in your browser following this guide: https://balsamiq.com/support/faqs/browserconsole/

    If you find any error, please share a screenshot with us by using a tool like https://imgur.com/upload

    Looking forward to helping you.

    Thank you.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Edit post blank page while using Rankmath’ is closed to new replies.