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EDD and Rank math, and search console error

#153244

Resolved Zakaria Abali
3 years, 2 months ago

Rank Math free

This a follow up to my previous ticket. This ticket : https://support.rankmath.com/ticket/edd-and-rank-math-and-search-console-error/

And
No i haven’t resolve the issue. its just that i was super busy with being sick during corona and i forgot about work.
heres the loom video https://www.loom.com/share/59569ec95701433db15e0829c022d8d4

as you can see and as i mentioned before the review tab shows however theres no plugin for reviews. as i mentioned before payed someone to add me reviews and apparently he ads a cracked plugin which messed up with the website and when i deleted the plugin the reviews still stuck in there.

Please see sensitive area to get access to my website and resolve please help!!!!111
Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

Michael Davis
3 years, 2 months ago

Rank Math pro

Hello,

Thank you for getting back to us and sorry for any inconvenience that might have been caused due to that.

Sorry about your health, we hope you are now recovered.

I checked you site and it seems our access is limited, check the screenshot in the sensitive section. Would you please elevate this so we can troubleshoot this issue further?

Looking forward to helping you. Thank you.

Zakaria Abali
3 years, 2 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Michael Davis
3 years, 2 months ago

Rank Math pro

Hello,

Apologies for the late follow up. It seems the ticket got stuck in moderation a little longer.

I was able to check your site and the review tab is actually added by your Digital download plugin. It seems like the EDD team recommending a review plugin for you, which you can access by clicking the product reviews linked text. To remove that you would need to get in touch with your EDD plugin support.

I hope this helps you.

RankBot
3 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘EDD and Rank math, and search console error’ is closed to new replies.