Duplicate Text Editor in coupon theme store page

#53622
  • Resolved Mahmoud
    Rank Math free

    Dears, I have coupon website with “Coupon WP” theme & problem with Rank Math Plugin when i activate SEO Meta BOX on Store Pages i found duplicate Text Editor on the page at back end (check screenshot)

    https://ibb.co/XY8PNfT

    • This topic was modified 3 years, 11 months ago by Mahmoud.
    • This topic was modified 3 years, 11 months ago by Mahmoud.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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