dropped from index but video goes to the top

#24922
  • Resolved Katie Larking
    Rank Math free

    Hi all my pages used to appear in the search results but now none of them do. I thought it was due to a penalty but I created new posts using the video meta data and they jumped to to the top of the search results. By my other posts did not. Did I get a penalty or is there a technical issue going on with my site? Even when you search btoxicfree it does not return my homepage it used return it with the subpages. Cant figure it out

Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd
    Rank Math free

    Hi Katie,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    It looks like your website’s search traffic has been in a downward spiral ever since 27th Sept..

    It is most likely a Google update related issue unless you made some drastic changes to your website around that time.

    You might have to hire an SEO professional to do an SEO audit of your website and get it back to the position you were at before the Google update/penalty.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    it appears as if rank math has been blocking my images which i did not set. my friend reset the robots file which is dynamically set by your plugin. and now my pages are appearing in the search the results because all my 1000s of images have reindexed. I was worried when I saw upgrades to your plugin with all these extra features. It seems you are trying to be everything including the kitchen sink. Previly your plugin update caused redirects to be added that were not there and stopped my menu from working. I have decided to stop using rank math as all that has happened is 100s of hours wasted. lost revenue and ranking. Please provide instructions how I may effectively disable and remove your plugin without causing further damage to my website.
    One bug in your code can have an impact that is devastating. I think using your plugin is too risky.

    Hello,

    Thank you for contacting Rank Math today.

    I am sorry for the inconvenience caused by the recent updates. You can actually manage all the robots meta for your post types and attachments from the Titles & Meta page without having to edit the robots.txt file.

    We would be happy to look over your configuration settings and suggest the best settings if you could consider giving the plugin a second chance.

    To answer your question, you can delete everything related to Rank Math in your database by adding the following code snippet to your theme’s functions.php file:

    /**
     * Filter to remove Rank Math data from the database
     */
    add_filter( 'rank_math_clear_data_on_uninstall', '__return_true' );

    Looking forward to helping you. Thank you.

    ​​​​​​

    I cant possibly use this plugin anymore too much damage has been caused. Thankyou for helping me. Please advise what happens when you deactivate the plugin. What is rank math actively doing to the live pages. will they stay the same and only new pages posts be effected. Can you please provide a list

    Hello,

    Thank you for the question.

    Rank Math data is saved in custom tables on your database, this data will be deleted once you call the filter above on your theme.
    In regards to posts, Rank Math does not modify any data on the page. The SEO titles, meta descriptions, open graph data and schema data are generated dynamically and won’t appear anymore once the plugin is disabled.
    Your posts and pages will thus not be affected when the plugin is removed.

    I hope this info helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘dropped from index but video goes to the top’ is closed to new replies.