Drop down menu doesn't work?

#10923
  • I have installed rank math a week ago and it was working great.
    Since yesterday, when I try and post something, the rank math tab is appearing but the drop down doesn’t go further than having ‘GENERAL, ADVANCED, RICH SNIPPET AND SOCIAL’ tabs showing, no matter whether I click on the drop down arrow or the tab itself it just doesn’t show the options I had before? Anyone help?

    • This topic was modified 3 years, 2 months ago by Ben Lee.
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  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Since yesterday, when I try and post something, the rank math tab is appearing but the drop down doesn’t go further than having ‘GENERAL, ADVANCED, RICH SNIPPET AND SOCIAL’ tabs showing, no matter whether I click on the drop down arrow or the tab itself it just doesn’t show the options I had before? Anyone help?

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is quite unexpected, could you please confirm that you are running the latest version of WP and Rank Math?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Drop down menu doesn't work?’ is closed to new replies.