Downgradation of my Plan

#784326
  • Resolved Cindy
    Rank Math free
    Content AI Expert

    Hello RankMath Support,
    I currently have the expert plan.
    I want to downgrade it to the Creator Plan. If that is possible now, I would appreciate that. If not, Please downgrade my plan from the next billing cycle.

    Thank You

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support.

    We are sorry a downgrade is not possible at the moment as that option is not available with our payment partners – FastSpring.

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    This way you will not be billed on the renewal date and will be able to subscribe to your preferred plan.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Cindy
    Rank Math free
    Content AI Expert

    Once I cancel my subscription, Am i able to use my plan until the end of this billing cycle as it has been paid already

    Hello,

    You can use your subscription till the next renewal date. The only difference is that you will not be automatically billed for a renewal.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Downgradation of my Plan’ is closed to new replies.