Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Do you get any errors while trying to connect? Could you share some details of where it fails at and if possible, some screenshots with https://imgbb.com so we can assist you accordingly.
Looking forward to helping you. Thank you.
If I have created a video where you can see what happens.
https://www.screencast.com/t/qojTO9np9fn
It doesn’t actually give any error code.
Greetings.
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If that doesn’t help, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi.
I have followed all the steps as you have indicated and with the theme deactivated and all the plugins deactivated I have tried to connect Rank Math but it has not worked.
Here’s the video: https://www.screencast.com/t/D1Q0jQZUV
Hello,
The access provided doesn’t seem to work for me. Please check and let us know.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have changed the access credentials
Hello,
We released a new version of Rank math introducing a revamped version of the analytics module. Please update the plugin on your site and let us know if it resolves your issue.
Looking forward to helping you. Thank you.
Hello, in the new update it also does not allow me to connect the google search account.
Look at the video. https://www.screencast.com/t/wCIHveJuZ
Greetings.
Hello, sorry, now it seems that it works.
Me too have the same problem i can’t able to connect my search console
Hello,
Please replace the current version with this one:
https://i.rankmath.com/aGxNMQ
and then connect again. Please let us know if the account gets disconnected again.
Looking forward to helping you.
Hello, I am checking the Analytics panel inside the plugin but it does not count any data. Obviously more than 24 hours have passed.
I see that it connects but does not link any account. https://www.screencast.com/t/uWWB6Mn7UHW
You can see the image here https://www.screencast.com/t/VhmCf8Lb
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This reply was modified 3 years, 6 months ago by
dietaryplus.
Hello,
The Analytics module might not be returning any value because we have hit the allowed API limit due to the sheer number of users using the latest version.
Google allows applying for an increase in the quota limit only when someone hits at least an 80% API limit, which happened after we released the final version and everyone started to mass-import their data.
With that said, we have applied for an increase in the quota limit and as soon as that happens, the Google Analytics part will start working again.
Hope that clears the confusion. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
