Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
At the moment, our plugin doesn’t have validation for duplicate or repeated headings in a single post. Unfortunately, we have no knowledge about a plugin that can do the said validation.
Please do not hesitate to let us know if you need our assistance with anything else.
Also, there is another problem that I am facing with the website links, and I do not know what is the reason
1- The problem is that there are hundreds of pages that were not found (404) on the site, but they do exist
2- There are many pages that include redirects, and I have not deleted them or redirected them.
for example:
The plug-in redirects a specific category in the site to the home page.
3- Also, there are many dynamic URLs, why did the search engine consider them as dynamic URLs, and how can I solve them
Note My site is multilingual and uses the WPML plug-in
Note: I have enabled No Category Base (WPML) and WPML Sticky Links plugin
Also Strip Category Base in Rank Math plugin is disabled.
Also the composition of the permanent link is: https://almustaqbel.com/%category%/%postname%/
Please help me solve the problem
Is it most likely caused by the update of the RinkMath plugin?
When I try to update the plugin, I get a message like this:
https://ibb.co/LpXW7JF
Hello,
1- The problem is that there are hundreds of pages that were not found (404) on the site, but they do exist
Can you please confirm if you are seeing these reports from Rank Math or from your Google Search Console?
We have a dedicated guide on how to address these type of issues: https://rankmath.com/kb/find-the-souce-of-404-errors/
2- There are many pages that include redirects, and I have not deleted them or redirected them.
for example:
The plug-in redirects a specific category in the site to the home page.
Can you please share that category URL here so we can check it from our end?
3- Also, there are many dynamic URLs, why did the search engine consider them as dynamic URLs, and how can I solve them
Are these search pages on your website? If so, you can exclude them in your robots.txt so the Search engines will avoid crawling them. Kindly share a screenshot of the report here so we can understand the issue further.
When I try to update the plugin, I get a message like this:
https://ibb.co/LpXW7JF
It seems that you are using a PRO plugin but you have created this ticket using your Rank Math Free account. Kindly share the email address you used to purchase the PRO subscription so we can verify it first.
Please refer to the steps from this guide to address the update issue:
https://rankmath.com/kb/fix-pclzip-err-bad-format/
Looking forward to helping you with this one.
I used this email to buy the Rinkmath PRO add-on but the year has expired so I have to buy it back in order to activate the Rinkmath PRO add-on
Are the problems I’m having with pages not found (404) and pages with redirects in the site because I haven’t repurchased the RinkMath PRO plugin.
Hello,
I’ve checked your account, and it seems that you have only bought the Content AI credits. You may need to purchase again the PRO subscription in order to fix the update issue of the Rank Math PRO plugin.
Are the problems I’m having with pages not found (404) and pages with redirects in the site because I haven’t repurchased the RinkMath PRO plugin
No, Rank Math PRO only unlocks features on your site and should not cause problems with those. Please share the affected URLs so we can check and advise accordingly.
Looking forward to helping you.
Thank you.
I am facing a complex problem related to the internal links of the site, as there are many pages that include redirects that I did not delete or modify, and there are also 404 pages that I did not delete, and also 4XX page in sitemap and 3XX and 4XX page receives organic traffic. I tried hard to solve this problem, and I could not solve it
I don’t know which plugin is responsible for this problem, it could be from RinkMath or WPML.
Therefore, I contacted WPML to solve this problem, and I explained the problem to them in detail, and they did not know what caused this problem. You can find out all the details of the problem to see if the cause of the problem is Rink Math from the topic that I created in wpml.
https://wpml.org/forums/topic/wpml-making-the-categories-and-all-the-articles-inside-them-broken-links/
Please help me and thanks
Why is it that when I purchase the add-on, RinkMath Pro, with a card or with my PayPal account, the process is not completed?
When I make a purchase using a Paypal account, an error message appears that my account does not have a balance, and I already have the balance, see the picture.
https://ibb.co/3yckkv2
Also, when I use the card to purchase the add-on, RingMath, an error message appears, sorry for completing your request. Contact us to receive support, see the picture.
https://ibb.co/J50qF75
Hello,
Can you please share all the affected links (404s and Redirections) here so we can take a closer look at them?
As for your issue with your PRO subscription, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
