does not work

#201021
  • Resolved Fotoserie

    2 years, 11 months ago

    Rank Math free

    I installed RankMathSEO for the first time on one of my websites. Because YoastSEO caused a serious problem. (Not sure if the real reason is Yoast or an interference with any of the other plugins). So your presentation looked convincing.

    Unfortunately I can’t get it to work. I use the classic editor.
    I saw the ranking progress color thing for some time, but now it is gone.
    In “General” I wrote Title and Dscription, but your Preview does not change. It remains “Click to enter custom title. Click to enter custom meta description”.

    Did I miss something?

    Please help

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the title and meta description in the page’s source code, and it seems that they are already showing fine. You can also check it using this tool.

    Please clear your website and browser’s cache and check again the editor.

    If the issue still persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    I hope that helps.

    Thank you, and looking forward to your update.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘does not work’ is closed to new replies.