Divi Theme Slider not working with Rankmath

#28334
Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have checked your website but it looks like Rank Math is disabled.
    Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    be vanessa

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    be vanessa

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 3 months ago

    Rank Math free

    Hi,

    We appreciate your patience.

    It appears you had enabled the SEO Score to be shown on pages which is what was causing the issue.

    We disabled it from WordPress Dashboard > Rank Math > General Settings > Others and the slider is working fine now.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    be vanessa

    4 years, 3 months ago

    Rank Math free

    Thank you!

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Divi Theme Slider not working with Rankmath’ is closed to new replies.