DIVI issues/404 error

Hello,

I’m sorry to hear about the issues you are facing with Rank Math on your multisite installation using the DIVI theme. It seems like you are experiencing 404 errors on published pages and content stripping off when trying to upload layouts in the DIVI library.

The 404 errors and warnings related to Rank Math in the error log could be indicative of a conflict or misconfiguration. To address this, you can try the following steps:

1. Check for Plugin Conflicts: Sometimes conflicts with other plugins can cause such issues. You can deactivate other plugins one by one while checking if the problem persists to identify the conflicting plugin.

2. Update Rank Math: Ensure that you are using the latest version of Rank Math to benefit from bug fixes and improvements.

3. Clear Cache: Clearing the cache on your website might help resolve any caching-related issues causing the 404 errors.

If the issue persists after trying these steps, please provide more details about the warnings in the error log so we can assist you further.

Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

If you need further assistance, please reply here, and a human agent will take over the ticket to assist you promptly.

Sources:
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How to Fix 404 Errors with Rank Math SEO Plugin
How to Setup Rank Math SEO Plugin Properly
Does Installing Rank Math Slow Down My Website? » Rank Math
How to Find Out Where 404 Errors Are Coming From » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Looking forward to helping you.

Thank you.

Hello,

We logged in to your website using the information provided in the sensitive data section.

We checked the published pages and see that the pages load correctly when Rank Math is active. We also created a test page, imported a layout from the Divi Library and it works fine (https://bazaghilgal.org/rank-math-test/).

In other words, we are unable to replicate the issue you described.

However, if the issue persists, can you explain how we can replicate this issue on our end? You can record a screencast using https://loom.com to show how the issue occurred so we can investigate it further.

Looking forward to helping you.

Hello,

Please note that the correct way to use our plugin on a multisite setup is to install it on the network but only activate it on specific subsites.

However, if you face the issue again in the future, please let us know here so that we can check the issue further for you.

Looking forward to helping you.

Thank you.