DIVI / Extra Compatibility Issues With Rich Snippet

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  • Hi Terry,

    We are so sorry for any issues you are facing.

    I do not see any screenshot. Can you please add that again?

    I am going to guess that you are concerned about why the review is appearing in the frontend – please feel free to correct me.

    The preview of your review is added in accordance with the Google guidelines which suggest that a webmaster should show the schema to the users as well as to the bots.

    If you show it to just the bots, you run the risk of getting removed from the rich snippets program. That is the reason it is being added to the frontend.

    Although we do not recommend removing it from the frontend – Rank Math allows you to take full control of your SEO. You can follow this link to remove the Review Display from the frontend: https://rankmath.com/kb/filters-hooks-api-developer/#disable-review-display

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    this is the link to show you how it is viewing.

    I am using the rank math more so I can customise the schema per page.

    But I already have stars built into the design

    Also, your part is not designed or styled correctly.

    Using the Extra theme that uses DIVI.

    Here is the link to the screenshot.

    https://ibb.co/ZMppzfy

    Hello,

    Thank you for contacting Rank Math today.

    You can fix this by adding the following CSS to the custom CSS section of your theme:

    #rank-math-review{
    display:none;
    }

    I hope this info helps. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘DIVI / Extra Compatibility Issues With Rich Snippet’ is closed to new replies.