Disconnect

#487047
  • Resolved Daniel
    free

    Every time I log into the admin panel on wordpress I have to link again from scratch to the rankmath account in the plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas
    business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please add the following filter on your website and then reconnect to your account?

    /**
     * Filter whether we need to check for URL mismatch or not.
     */
    add_filter( 'rank_math/registration/do_url_check', '__return_false' );

    ​​​​​​​After that, the plugin should be able to stay connected without any issues.

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes.

    We are here to assist you.

    Something went wrong. Your change may not have been saved. Please try again. There is also a chance that you may need to manually fix and upload the file over FTP.

    This info I get when I use Adding Code to Your Theme’s functions.php File

    Anas
    business

    Hello,

    Please try to add the filter using the Code Snippets plugin.
    https://rankmath.com/kb/wordpress-hooks-actions-filters/#code-snippets-plugin

    Let us know how it goes.

    We are here to assist you.

    I don’t want to use additional plugins.

    Anas
    business

    Hello,

    You can add the filter with the rank-math.php file:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/#rank-math-php-file

    Hope this helps.

    We look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Disconnect’ is closed to new replies.