Disappointment Regarding Rank Math Pro Purchase

#784644
  • Universecover

    3 weeks, 1 day ago

    Rank Math free

    Dear Rank Math Team,

    I’m writing to express my disappointment regarding my recent attempt to purchase Rank Math Pro.

    Initially, I was attracted by the Spring Sale offer displayed, showcasing the price of $59 annual.

    Unfortunately, my transaction failed due to insufficient balance caused by unexpected taxes. After adding more funds to my account, I revisited the purchase page only to find that the price had reverted to $6.99.

    This sudden change in pricing has left me feeling completely disappointed. As a potential customer, consistency and transparency in pricing are crucial factors in my decision-making process.

    I sincerely hope you can address this issue promptly and provide clarity on your pricing structure moving forward.

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    3 weeks, 1 day ago

    Hello,

    We apologize for the inconvenience you experienced during your attempt to purchase Rank Math Pro. We understand your disappointment with the sudden change in pricing after your transaction failed due to unexpected taxes.

    We strive to provide transparency and consistency in our pricing to ensure a positive customer experience. Your feedback is valuable to us, and we will review the pricing structure to avoid such discrepancies in the future.

    If you have any further questions or need assistance, please feel free to reach out to us through our dedicated support system at Rank Math Support.

    Thank you for bringing this matter to our attention, and we appreciate your understanding.

    Warm regards.

    Sources:
    🛍 Spring Sale! – DISCOUNT + 2x Benefits
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Universecover

    3 weeks, 1 day ago

    Rank Math free

    Do you offer a discount for non-profit organizations?
    Yes, we are happy to support non-profit organizations with a 30% discount on both Rank Math PRO and Content AI memberships for the first year. This discount is valid only for new purchases and cannot be applied to renewals. To claim your discount, please get in touch with us with proof of your non-profit status.

    Jeremy

    3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    For non-profit discounts, please send any supporting document for your non-profit organization to this email address: s******@r***********.

    Looking forward to helping you there.

    Universecover

    3 weeks ago

    Rank Math free

    What is the document i should sent please give some example

    Reinelle

    3 weeks ago

    Hello,

    If you are a non-profit, please share one or more supporting documents listed in our guide here:
    https://rankmath.com/kb/nonprofit-discount/#how-does-rank-math-support-non-profits

    Once we receive your email, our accounts department will review your request and will get back to you as soon as possible.

    We appreciate your interest in our SEO Plugin, and we look forward to the opportunity to support your organization’s growth.

    Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)

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