Hello,
I apologize for the inconvenience you are facing with the robots.txt rules. It seems like there might be an issue with the rules you have in place.
To allow access to specific directories like /wp-admin/ while disallowing others, you can use the following rules:
User-agent: *
Disallow: /wp-admin/
Allow: /wp-admin/admin-ajax.php
Sitemap: yoursite.com/sitemap_index.xml
Make sure that the rules are correctly set up in your robots.txt file. If you are still facing issues with access, please double-check the rules and ensure they are correctly configured.
If the problem persists, feel free to assign this ticket to a human agent for further assistance. Thank you for bringing this to our attention.
Sources:
What Are the Best Robots.txt File Rules for Multisite? » Rank Math
Can I NoIndex PDF Files Using an SEO Plugin? » Rank Math
Why Google Hasn’t Indexed Your Post, Page, and/or Website? » Rank Math
How to Edit Your Robots.txt With Rank Math SEO » Rank Math
How To Fix Blocked Due to Access Forbidden (403) Error in Google Search Console » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
We are not sure what the issue you are facing is here.
To help us understand the problem more clearly and provide a quick and smooth solution, please elaborate more on the issue you are experiencing.
Please send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.
You can use tools like Imgur for screenshots or Loom for screencasts.
We look forward to helping you further.
Thanks.
Hello,
Your robots.txt directives will not determine the access of your wp-admin or the database. Can you please confirm if you are having issues accessing them?
If so, please share an error log or contact your hosting provider to help you get temporary access to your database or your website admin dashboard.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
