Paypal payment option is not showing for me. only amazon pay and credit card options are available. help me i will buy
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
If you still can’t pay using the credit cards, you can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.
my question is this. If I choose a non-vat country instead of my own and buy it that way, will I have any problems? by credit card or paypal?
I can choose other countries in the make payment section. Some even show PayPal. my paypal account is uk. but is it okay if i choose the island of man and pay when making the payment?
Hello,
No, the country of the card issuance authority and your IP location should match. Otherwise our payment processor will block your card and you will need to wait and undergo a long process of unblocking the card.
Please make sure you are choosing the correct location from the dropdown while making the purchase:
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
