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Hello!
We have a problem with redirects. We have a website in 8 languages, and we’ve set up redirects for each page and blog in all languages. However, we’re facing an issue with the .COM and UK languages. Both have the same URL, and when clicking on a UK link, it redirects to .COM. We’ve tried using ‘contains,’ ‘exact,’ and ‘regex’ forms. Could you please help us with this issue? It’s urgent for our client.Here are some links:
https://www.salesupply.co.uk/media/salesupply-blog/2022/01/26/partners-salesupply-and-go-global-ecommerce-optimise-cross-border-ecommerce-experience/Thank you!
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Hello,
I apologize for the inconvenience you are facing with the redirects on your website. It seems that you are experiencing issues with the redirects for the .COM and UK languages, where both have the same URL, and clicking on a UK link redirects to .COM.
To resolve this issue, you can try using the “contains” matching type for redirections with UTM parameters. This will ensure that your redirections continue to function as intended, regardless of whether a UTM parameter is added.
Here’s an example of how to configure the redirect source URL match from exact to contains:
Once you’ve made this change, please check the redirects, and they should function as intended.
If you need further assistance with this issue, please feel free to reach out to our support team here, and we’ll be happy to help.
Thank you for bringing this to our attention.
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin Ā» Rank Math
Using UTM Parameters With Redirects Ā» Rank Math
How to Fix āDuplicate, Google Chose Different Canonical than Userā Ā» Rank MathHello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Different domain same url slug problem’ is closed to new replies.