Did not able to connect to Rank math Account

#74692
  • Resolved Nirmal Kumar
    Rank Math free

    I did not able to connect to rank math account from my wordpress website…Whenever i click connect it loads the home page of my website…Please help me to solve this issue ASAP

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  • Hello,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please head over to WP > Settings > General.

    Make sure both the URLs are correctly setup.

    If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Did not able to connect to Rank math Account’ is closed to new replies.