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Hi
Since the WP update, keywords I was ranking for on a specific page have drastically fallen and are still falling.
The description and image for each are no longer showing in G ( see screenshot) and only part of a sentence seem to show.
I’ve attached some issues I’ve found in GSC, not sure if these are related.
This is the second support ticket I’ve created as it seems the one from yesterday morning has been overlooked. Thank you
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Hello,
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I checked the URL you provided. Your description is properly set up if you can check your page source. https://i.rankmath.com/HwXR1oYou can use this tool for the same as well: https://www.heymeta.com/
It is however likely that Google has not seen the changes and the version showing up on Google is a cached version of your page which was seemingly blank at the time of indexing. Here is a screenshot: https://i.rankmath.com/2tZokv
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Here is how to check when the Google cache was updated for that page:
a.
b.
In this case you just have to wait for Google to re-crawl and re-index the page with the new info. You can also request re-indexing for your page on your GSC
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Hope that helps. If you have any further question(s), please let us know. Thank you.Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
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