Delete this account

#770672
  • Resolved National Courses
    Rank Math free

    Hi Team,

    I would like to delete this account. I have another active subscription and I would like to delete this account so I can use my other account and change the username and email to this one.

    Or I would like to transfer my subscription from my other account over to this one.

    Whatever is easier.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out to us regarding your account.

    To delete your Rank Math account or transfer your subscription from another account, please follow the steps outlined in this tutorial: How to Delete Your Rank Math Account.

    If you encounter any difficulties during this process or have any specific requests, please reply to this ticket. Our team will assist you accordingly.

    We appreciate your understanding and cooperation. Feel free to contact us if you need further assistance.

    Sources:
    How to Delete Your Rank Math Account » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    You’ve literally sent me a to a section that tells me to open a ticket which is already what I read and what i am doing??

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We can help you transfer or merge your active subscription to your preferred account.

    If you purchased the plugin with some other email address, please search and forward a receipt from FastSpring.com so we can locate your account?

    You can add the information in the sensitive data sectionSensitive Data Section

    It is completely secure and only our support staff has access to that section.

    Then let us know your preferred email address and username and we will do the needful.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Delete this account’ is closed to new replies.