Delete my account

#725957
  • Resolved Anonymous
    Rank Math free

    I would like you to please delete my account. I was testing the tool but I didn’t like it, it consumes a lot of resources on my server. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for reaching out to us. We’re sorry to hear that you wish to delete your account. We understand your concerns about resource consumption.

    You can delete your account by opening a ticket on our Support forum or emailing us at s******@r*********** requesting to delete your account.

    Your request will be honored, and our support team will inform you once your account is deleted.

    If you have any further questions or need assistance, feel free to get in touch with us.

    We appreciate your understanding and hope to assist you further.

    Sources:
    How to Delete Your Rank Math Account » Rank Math
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    Once you reconfirm this request in your next reply we will proceed with deleting this account immediately.

    If you want we can help you investigate this issue as Rank Math is one of the most lightweight, precise, and efficient SEO plugins out there. To help us debug the issue please follow these steps:

    • First, please install the Query Monitor plugin on your website. This plugin will help us identify any queries related to Rank Math that might be slowing down your site. Once you install it, please go to your dashboard and look for the Query Monitor icon on the top bar. Click on it and take a screenshot for us. You can use this tool to upload the screenshot and share the link with us.
    • Second, please check the PHP values of your site by going to WordPress dashboard > Tools > Site Health > Info tab > Server. These values affect the performance of your site and they should be set at least to the following recommendations:
      PHP Memory Limit: 512M
      Max input time: 150
      PHP time limit: 120
      PHP max input variables: 1000

      If any of these values are lower than the recommended ones, please contact your hosting provider and ask them to increase them for you.

    • Third, please go to WordPress Dashboard > Rank Math > General Settings > Analytics and reduce the number of days in the Analytics Database section. This will help you optimize the database size and speed up the loading time. You can choose to store 30 or 60 days of analytics data depending on your preference.

      After you change the number of days, please save the settings and then click on the Delete Data button and then Update Data Manually. This will delete the old data and fetch the new data based on your settings.

    You can also check this article for more information on how Rank Math affects your site speed: https://rankmath.com/kb/does-installing-rank-math-slow-down-my-website/

    We look forward to hearing back from you.

    Anonymous
    Rank Math free

    I want to delete my account, thank you.

    Hello,

    Thank you for contacting the support, and we are really sorry for any inconvenience this may have caused.

    As requested we have deleted your account on Rank Math. From today, you won’t be able to access the member area on Rank Math. Of course, we’re very sorry to see you go.

    Hope that helps.

Viewing 4 replies - 1 through 4 (of 4 total)

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