Delete info in my previous ticket

  • Hi,

    Trying to replace Yoast with RankMath. Created a new account. Did so by associating my new RM account through/to my Google account. Yet… when I try and log into my new RM account so as to activate RM, your system keeps telling my username and or password are wrong. They aren’t wrong. I’ve tried my correct google email address as my username and my correct google email password a number of times and your system doesn’t accept them. I’ve also tried my wordpress username and password. Same result.
    Can you please advise?

    Thanks.

    Christopher Babson

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math today.

    Any data entered on the sensitive data section will only be visible to our support team.
    Please note that the plugin account login will only accept the username and password that was sent to you after registering for a Rank Math account.
    Please check your spam folder if you have not yet received the confirmation email.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Delete info in my previous ticket’ is closed to new replies.