Hi,
Thanks for getting in touch with us.
You don’t need to delete the account for that.
Please let us know your preferred username and we will change the username for you (subject to availability).
I hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I have changed your username to DigitalScape.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.