Delete Account

#24749
  • Resolved DigitalScape
    Rank Math free

    Hi,

    How can I delete my RankMath account? It auto assigned me a username but I want something different that doesn’t include my name as part of the username.

    Preferably I’d still like to be able to use the same email to sign up again in future.

    Thanks

    • This topic was modified 4 years, 3 months ago by DigitalScape. Reason: Added preferred username
Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi,

    Thanks for getting in touch with us.

    You don’t need to delete the account for that.

    Please let us know your preferred username and we will change the username for you (subject to availability).

    I hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd
    Rank Math free

    Hi,

    I have changed your username to DigitalScape.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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