Definite bug in Rank Math

#78447
  • Resolved larry woods
    Rank Math free

    Go to:

    https://cabinetsbygrand.fullstrengthweb.com

    Scroll down to the gallery of images. Click on “Bath”. Nothing is displayed. But if you go into the dashboard and disable Rank Math, all of the galleries will display. I originally sent this problem to Elementor. They discovered that disabling Rank Math would fix the problem. Now I am sending this to you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    Thanks for getting in touch with us.

    The bath link is not working with or without Rank Math.

    Please check this screencast where Rank Math is disabled and the bath tab still doesn’t pull any images:
    https://i.rankmath.com/NVVbsY

    Let us know if there are a set of steps we need to take in order to replicate the issue.

    Go take a look.  I just disabled Rank Math.  The Galleries are working fine now.  I have tested it in Chrome, Firefox, and Tor and the galleries do display.

    Hello,

    The issue seems to happen to the Bath tab. I wanted to check for conflict but when troubleshooting mode is enabled, your site seems to go to fail. Please check if this is out of conflicting theme or plugin by following this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also deactivate and check if the issue persists when only Rank math alone is active then activate the rest one by one.

    Looking forward to helping you. Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Definite bug in Rank Math’ is closed to new replies.