Default meta titles and desc missing

#116235
Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    3 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Are you using any page builder? Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Mike

    3 years, 4 months ago

    Rank Math free

    Hi, thanks for reply. I tried to deactivate all plugins and found which plugin causing this. Its Hotel Booking by Motopress. All plugins are updated. Do you have some problem with Hotel Booking plugin by Motopress? Thanks.

    Reinelle

    3 years, 4 months ago

    Hello,

    Sorry for the delay.

    It seems that the Hotel Booking by Motopress is also generating a meta title and description to your website. You can contact the developer of that plugin to disable the meta title and description to be compatible with Rank Math.

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Default meta titles and desc missing’ is closed to new replies.