Database error table doesn’t exist

#326062
  • Resolved Jay Collier
    free

    We just installed and have hundreds of lines like this in our error log. What should we do?

Viewing 8 replies - 1 through 8 (of 8 total)
  • FYI: Is this a support ticket or post to a public forum? If public, please move the error message to a private field.

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    This is a public forum, so, I have moved your error message to the sensitive data section.

    Could you please follow the below steps to check if this resolves the issue?

    1. Update to the latest version of Rank Math Free & PRO

    2. Ensure that the Advanced Mode is selected:
    advanced mode

    3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    Please let us know if that helps.

    Thank you.

    Thanks for your quick response. We had just installed RankMath, so I followed your instructions and found “Recreate missing database tables” > “Create Tables” and there was a message that it takes a few minutes to complete. Will I be notified? How do I check?

    Hello,

    Yes, it does take some time for the recreation of the database table.

    You can head over to WordPress Dashboard > Rank Math > Status and Tools > System Status and click on Rank Math to check if the missing Rank Math Redirections table is created or not.

    Have a look at the below screenshot for your reference.

    Database Tables

    If there is some size of the Database tables, as it is in the screenshot, then you can be assured that the database table has been created.

    Hope this helps.

    Looking forward to helping you.

    Thank you.

    Thanks. All the tables appear to exist except the 404 log table. Is there something I should do?

    Database Table: 404 Log Not found
    Database Table: Redirection 32 KB
    Database Table: Redirection Cache 32 KB
    Database Table: Internal Link 32 KB
    Database Table: Internal Link Meta 16 KB
    Database Table: Google Search Console 80 KB
    Database Table: Flat Posts 256 KB

    Hello,

    Could you please head over to WordPress Dashboard > Rank Math > Dashboard > Modules and disable and re-enable the 404 Monitor module?

    404 Log Monitor

    Post that, please check if the Database Table: 404 Log Not found is created in WordPress Dashboard > Rank Math > Status and Tools > System Status > Rank Math.

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    It’s there now. All set. And thank you for the rapid response during the hour we’re installing and setting up the plugin. Very positive!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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